Shipping policy

We ship the good stuff — fast. At Chief Gifting Officers, we know your package has a party to get to. Here's everything you need to know to get it there on time. FREE SHIPPING Orders over $50 ship free. No code needed, no catch. Add a little extra to your cart and we'll take care of the rest. SHIPPING RATES - Standard Shipping — $4.95 (orders under $50) - Priority Shipping — $10.95 (when the party is sooner than you planned) PROCESSING TIME Personalized items take 2–5 business days to create before they ship — great taste takes a minute. Non-personalized items typically ship within 1–2 business days. ESTIMATED DELIVERY - Standard Shipping: 5–7 business days after processing - Priority Shipping: 2–3 business days after processing - Standard International: 10–21 business days - Express International: 5–10 business days Running late? Choose Priority at checkout or reach out to us — we'll do our best to make it happen. ORDER TRACKING You'll receive a tracking number by email as soon as your order ships. Didn't get it? Check your spam folder, then drop us a line. INTERNATIONAL ORDERS We ship internationally via Standard International and Express International carriers. Delivery times vary by destination. International customers are responsible for any applicable customs fees or duties upon arrival. A NOTE ON PERSONALIZED ITEMS Every personalized piece is made just for you, which means we're unable to accept returns or exchanges unless there's a production error on our end. Please double-check names, dates, and spellings before you check out — we want it to be perfect as much as you do. SOMETHING ARRIVE WRONG? We stand behind every order. If something arrives damaged, incorrect, or not as described, contact us within 7 days of delivery and we'll make it right — no drama, just solutions. QUESTIONS? Reach out via our Contact page and we'll get back to you within 1 business day.